SR. SALES ENGINEER / PROJECT MANAGER

Summary: Dynamic professional leading teams in application integration of security software for Global accounts. Implementation and technical pre-sales support on projects throughout the U.S., Europe and Pacific Rim. In depth sales and implementation experience in e-commerce, HIPAA, EDI, J2EE, EDIINT, XML, and ERP application integration. Self-motivated team leadership skills with excellent technical, analytical and verbal communications skills. Emphasis on problem solving, managing, designing and implementing improved processes for businesses.

• Comprehensive skills in ERP and J2EE application consulting. Proven ability to build alliances with systems integrators and business partners to solve issues.

• Accurately translate theory into practice; re-engineer business processes and implementation plans that clients can effectively realize and apply.

• Consult with executives, management and staff including CEO, CTO, COO, MIS Directors with regard to the analysis of business application and IT requirements.

• Experienced in personal networking and information gathering. Established strategic alliances and personally managed relationships with key accounts resulting in additional sales revenue.

• Consistently recognized and promoted for strong performance.

• Extensive contact with Fortune 1000 companies.

Professional Profile

• Provide technical sales support for a Java (J2EE) digital signature and encryption application software.

• Redesigned technical training and implementation procedures for senior consultants.

• Provide senior technical consulting to implementation team.

• Managed the development and content of the Intranet for pre-sales team in order to measure performance and improve team skills.

• Experienced in leading high performance teams in competitive markets, providing leadership, vision, goal-setting sales presentations, after sale service and total account management.

Advanced Computer & Technology Skills and Areas of Expertise

• J2EE, Application Servers, XML, EDIINT, HIPAA, Digital signature and encryption, ANSI X12 and EDIFACT software implementation

• International Business experienced as a Senior implementation manager for projects in Europe, Japan, Hong Kong, Australia and South America

• Fluency in Finnish and Swedish. Conversational French.

Work History

Independent Consultant, Scottsdale, AZ March 2002 to Current

Consultant

• Electronic Commerce Strategies and Business Development.

Cyclone Commerce Inc., - Scottsdale, AZ March 2000 to March 2002

Sales Engineer/Sr. Implementation Consultant

• Technical consultant to senior sales team providing pre-sales assistance.

• Perform sales presentations and demonstrations of J2EE application solutions encompassing HIPAA, EDIINT, XML, and digital signature and encryption software application.

• Process re-engineering, staff mentoring, interviewing and information technology transfer.

• Meet strategic business goals; skilled in strategic planning, gap analysis, market positioning, product launch, business partner search in Europe.

• Extensive travel to client sites in U.S., Hong Kong, Japan, Europe, Australia

• Effective roll out of licensing and distribution channels with distributors in Netherlands, England, France, Germany, Australia, Japan and Hong Kong

Key Results:

• Directly responsible for technical due diligence and implementation for Global accounts.

• Personally interviewed product specialists and sales personnel.

• Performed project management as well as pre-sales consulting for key accounts with budgets varying from $50K to $500K.

• Increased RFP turnarounds for sales division.

Independent Consultant, April 1997 – April 2000

Retained by diverse industry clients to be project manager for implementation of ERP systems, Work closely with senior executives to conceptualize, design and launch and maintain Internet sites furthering company goals. Clients and Key Results:

Wells Fargo, San Francisco, CA

0. Project Manager for a web-based application (loan origination) for Wells-Fargo.

Nortel Networks, Toronto, Canada

0. Global EC Project manager for Nortel Networks Electronic Commerce division.

1. Designed and implemented Global communication feeds via central communication hub utilizing IBM’s MQ Series.

2. Managed the development of new trading partner interfaces to GENTRAN: Server for UNIX. Responsibilities included implementing new communication feeds through the existing EDI translation environment creating data maps, communication with global divisions, external trading partners.

3. Developed user documentation for business divisions.

4. Developed new procedures and streamlined progress reporting for team of remote consultants utilizing Livelink.software.

Rosenet, Inc., Scottsdale, AZ

0. Responsible for start-up marketing literature, site look and feel, Internet storefront usability and website implementation for e-business venture.

Allied Signal, Chandler, AZ

0. Responsible for implementing SAP - E/C-EDI maps and gateway infrastructure interfaces utilizing Sterling’s GENTRAN:Mentor/Server software.

Sterling Commerce (SBC), Inc., April 1994 – March 1997 – Sr. Implementation Consultant

Dublin, Ohio

0. Consulted and implemented Electronic Commerce/EDI software solutions Fortune 1000 companies using SAP, BaaN, application interfacing with ERP with GENTRAN: Server for UNIX and GENTRAN:Mentor.

1. Provided classroom training, consulting services and project management to Fortune 500 companies.

2. Developed revenue stream for product training on GENTRAN:Server.

3. Developed training manual for Sterling’s UNIX product.

0. Instructed customers, consulting and sales staff in product training seminars.

0. Acted as a liaison between clients and upper management.

0. Performed top-level technical sales presentations.

1-800-Flowers, October 1993 – April 1994 - Call Center Assistant Manager

Westbury, NY

0. Managed personnel responsible for overseeing telecenter employees.

1. Managed the development of software for the Quality Department.

2. Developed training program for telecenter managers and employees.

3. Managed hourly gathering of statistical information related to call volume and employee productivity.

4. Project manager for automating statistical analysis gathering methodology.

5. Automated and managed help desk functions for the 4 location 24 hours telecenter information hub.

Redbook Technologies Inc., January 1993 – October 1993 - Customer Svc Manager Paragould, AR

0. Managed the customer service division.

1. Developed new training program for customer service representatives.

2. Implemented automated customer service representative call tracking system.

0. Developed internal training for support personnel and field consultants.

Florist Transworld Delivery, July 1992 – January 1993 – Technical Trainer

Downers Grove, IL

0. Managed the design and development of a PC based credit card draft capture and authorization system.

1. Provided customer service and training in the accounting software division.

2. Provided in class training for end users.

A & T Express, December 1990 – July 1992- Implementation Consultant

West Bloomfield, MI

0. Involved in all aspects of preparation and installation of computer systems in the retail floral industry.

1. Responsible for the installation and maintenance of a 200 user electronic file transfer network utilizing UUCP.

2. Consulted on training and software support for Accounts Receivable, Online Order Entry, FTD’s Mercury Communications Interface Network, Accounts Payable, G/L, Payroll Interfacing with Open Systems Software.

3. Worked closely with users at all levels in the floral industry in order to ensure orderly transition to an automated work environment.

New Market Systems, July 1988 – December 1990 – Production Manager

Philadelphia, PA

0. Managed the production and processing of a rapidly growing distributor of cut flowers, potted plants and other floral products.

1. Directly hired and oversaw warehouse team members.

2. Managed the receipt of product from South America and Holland of pre-cooled and pre-conditioned cut flowers in preservative and silver solutions.

3. Managed cut flower preparation, re-packaging and printing of bar code

4. Implemented bar code tagging of all products.

5. Managed warehouse automation project.

Education: 1988 – University of North Carolina

Greensboro, NC

Master’s Program, Exercise Physiology (non-degreed)

1987– Averett University

Danville, VA

B.A. English, History Minor

Professional

Training: BEA Weblogic administration (J2EE).

Solution Selling

Total Quality Management Seminar

References and additional information available upon request.